Jobs at Avalon

Front of house and back of house positions available. Click here to apply.

Please email cfaavalonhr@gmail.com with any questions.

Click here to apply.

Store Manager | Click here to apply

Assistant Store Manager | Click here to apply

Part-Time Keyholder | Click here to apply

Part-Time Stylist | Click here to apply

Jewelry Sales Consultant

Our Jewelry Sales Consultant provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers’ lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here!

Apply via this link

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

Please send your resume to Debbie James, Assistant Manager: debbie_james@stores.gap.com. 

WHAT YOU’LL DO

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, check out, and back of house processes, as required
• Courteous and responsive to internal/external request
• Exchange and verifies job related information to provide support WHO YOU ARE
• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Part Time Brand Representative: plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business.

Click here to apply. 

Click here to apply.

Jamestown Lp. is seeking highly motivated, innovative, energetic, and organized Concierge Representatives to join the concierge team at Avalon. Full time positions are available.

The Concierge is the main host for all guests (visitors) and customers (tenants) at Avalon and plays a vital role in daily customer service operations. The Concierge are responsible for providing exceptional customer service in a variety of scenarios, always exceeding guest expectations and enlivening the guest experience, ensuring that guests have a memorable stay on property and return to Avalon time and time again.

This position will be supervised by the Concierge Managers.

Position responsibilities include the following:

• Act in accordance with the organization’s policies, goals, objectives and core values.
• Provides information and resources by identifying and clarifying guest needs and desires related to Avalon and the city of Alpharetta; answering questions; giving directions and instructions; developing inventories of services; offering commentary of previous guests; managing and screening messages.
• Provides services requested by acting as intermediary for personal services, including travel, tickets, restaurant reservations, hotel reservations and the like.
• Anticipates services required by ascertaining mood and style of guests; identifying options before being asked; developing itineraries.
• Continuously develop knowledge of and build relationships with Avalon vendors and retailers as well as in-depth understanding of the Alpharetta area. Participates in educational opportunities; maintaining personal networks.
• Able to perform the skills of a Concierge while being a mobile presence on property.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Required Skills and Qualifications:

• Strong understanding and knowledge of Avalon and the Alpharetta Area
• Must contain a strong emphasis on customer service, a deep understanding of the area, and the ability to creatively think on one’s feet.
• Must enjoy serving people and do so with enthusiasm and professionalism.
• Excellent computer skills in Microsoft Office.
• Basic ability to write and send professional emails.
• Superb verbal and written communication skills.
• Organized, detail oriented, self-starter, able to work independently and as part of a group.
• Expert researching skills, including print and electronic.
• Proactive, approachable and solution-focused.
• Must be able to work in a fast-paced environment.
• Must be open to change and able to adapt quickly to new directives.
• Verbal Communication, Listening, Customer Service, Customer Focus, People Skills, Action Oriented, Interpersonal Savvy, Professionalism, Emotional Control, Dependability.
• Must uphold uniform and cleanliness standards.
• Evening and weekend shifts are required.
• Hours of Operation: Monday through Saturday 10:00am-9:00pm, Sunday 12:00-7:00pm
• Must be 21 years of age or older and able to obtain pouring license from City of Alpharetta.

Members of the Concierge team must be multitaskers and team players with a positive attitudes and demonstrate flexibility. The ideal candidate must be adaptable and organized, with strong prioritization and time management skills.

Job Type: Full-time