Jobs at Avalon

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Job Summary

Seeking a highly motivated, innovative, energetic, and organized Concierge to join the team at Avalon.

The Concierge is the main host for all guests (visitors) and customers (tenants) at Avalon and plays a vital role in daily customer service operations. The Concierge is responsible for providing exceptional customer service in various scenarios, always exceeding guest expectations and enlivening the guest experience, ensuring that guests have a memorable stay on property and return to Avalon time and time again.

Qualifications

• Strong understanding and knowledge of Avalon and the Alpharetta area.
• Must contain a strong emphasis on customer service, a deep understanding of the area, and the ability to creatively think on one’s feet.
• Must enjoy serving people and do so with enthusiasm and professionalism.
• Excellent computer skills in Microsoft Office. Basic ability to write and send professional emails.
• Superb verbal and written communication skills.
• Organized, detail-oriented, self-starter, able to work independently and as part of a group.
• Expert researching skills, including print and electronic.
• Proactive, approachable, and solution focused.
• Must be able to work in a fast-paced environment.
• Must be open to change and able to adapt quickly to new directives.
• Verbal Communication, Listening, Customer Service, Customer Focus, People Skills, Action-Oriented, Interpersonal Savvy, Professionalism, Emotional Control, Dependability.
• Must uphold uniform and cleanliness standards.
• Evening and weekend shifts are required.
• Members of the Concierge team must be multitaskers and team players with a positive attitude and demonstrate flexibility. The ideal candidate must be adaptable and organized, with strong prioritization and time management skills.
• Must be 21 years of age or older.

Essential Job Functions

• Act in accordance with the organization’s policies, goals, objectives, and core values.
• Provide information and resources by identifying and clarifying guest needs and desires related to Avalon.
• Answer questions, give directions and instructions, develop inventories of services, offer commentary of previous guests, manage and screen messages.
• Provide services requested by acting as an intermediary for personal services, including travel, tickets, restaurant reservations, hotel reservations, and the like.
• Anticipating services are required by ascertaining guests’ mood and style, identifying options before being asked, developing itineraries.
• Continuously develop knowledge of and build relationships with Avalon vendors and retailers, as well as an in-depth understanding of the Alpharetta area. Participates in educational opportunities, maintaining personal networks.
• Able to perform the skills of a Concierge while being a mobile presence on the property.
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Assist with the execution of Property events. Being the go-to person for event vendors during the event.

Important Job Functions

• Performs other related duties as assigned.

Material And Equipment Used

• Computer
• Microsoft Office Suite
• General Office Equipment

Knowledge Of

KNOWLEDGE, SKILLS, AND ABILITIES :

• All computer applications and hardware related to performance of the essential functions of the job.

Skill In

• Conflict Management Resolution
• Organizational and interpersonal skills
• The ability to meet deadlines; accomplish work in order of priority; professionally maintain composure & effectiveness under pressure and changing conditions

We’re looking for outgoing and enthusiastic people with big smiles. Providing excellent customer service and a positive experience for all is our number one priority. The current openings include:

• Cashier
• Skate Attendant
• Skate Guard

Click here to apply.

Front of house and back of house positions available. Click here to apply.

Please email cfaavalonhr@gmail.com with any questions.

Click here to apply.

Why choose FDB? Have you ever dreamed of working in a donut shop? Do you love connecting with people and serving delicious pastries? If so, Five Daughters Bakery is the perfect place for you! Our Avalon location is full of energy, community, and, of course, donuts!

Responsibilities and Duties:

• Excellent customer service and sales.
• Product knowledge and ongoing education (i.e., seasonal menu, new menu items, etc.).
• Product display set-up, cleanliness and overall care for aesthetic.
• Maintain cleanliness standards in front and back of the store (i.e., wiping counters, sweeping/mopping floors, washing large trays and utensils, etc.).
• Ability to run POS.
• Restocking store items — drinks, merchandise, utensils, paper goods, etc.
• Organize/move delivered products to their designated areas.
• Communicate on shift issues to on-duty Sales Shift Lead or Sales Manager.
• Record pertinent information (spoilage numbers, donation numbers, daily cash deposits) on the appropriate spreadsheets at EOD.
• Closing and EOD tasks (i.e., prep for next day, pre-orders, etc.).

Qualifications and Skills:

• Able to stand and walk for long periods of time.
• Able to squat, bend, twist, and reach as tasks require.
• Must be able to lift up to 30 pounds consecutively.
• Excellent customer service skills 
• Able to have flexibility in the face of challenges.
• Must be organized with good time management skills.
• MUST BE 18 or older to apply.

Benefits

• 2 Dozen Free Donuts a Month and Coffee Perks!

Click here to apply.

Job Summary:

As a Sales Associate, you act as a brand ambassador bringing your own personal style, passion for the product and welcoming energy to the sales floor each day.  You’ll create genuine connections, helping customers to find their own unique look.  You’ll collaborate with your team members and managers to drive the business, jump in on tasks that help create a seamless customer experience, and bring a collaborative, kind, and inclusive energy to the sales floor.

Sales Associate/Stylist: Click here to apply.

As a sales associate/stylist you are a true style ambassador and wear gorjana jewelry that you live in, love always, and layer everyday. You will be responsible for creating an exceptional shopping experience for our customers in a genuine and enthusiastic manner. Your goal is to bring brand awareness, product knowledge and the art of layering to life, through engaging customer experiences.

Store Manager: Click here to apply.

As the Store Manager, you are responsible for the store’s overall performance, talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are individuals who are motivated, adaptable to change, coachable, values oriented, strong talent developers, and have a passion for our brand.

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

Please send your resume to Debbie James, Assistant Manager: debbie_james@stores.gap.com. 

WHAT YOU’LL DO

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, check out, and back of house processes, as required
• Courteous and responsive to internal/external request
• Exchange and verifies job related information to provide support WHO YOU ARE
• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training